Refund policy

Hardsider 2-Year Limited Warranty

We build our products for real conditions, and we stand behind them.

Hardsider warrants that your product will be free from defects in materials and workmanship for two (2) years from the date of delivery under normal use.

What’s Covered

If something fails due to how it was made, we will provide replacement parts at no cost, including standard shipping.

What’s Not Covered

This warranty does not cover:

Damage from improper installation or modification
Misuse, abuse, or use outside intended conditions
Environmental damage (hail, corrosion, extreme weather, etc.)
Accidents, impacts, or off-road incidents beyond intended use
Electrical issues caused by improper wiring or power sources
Cosmetic imperfections that do not affect performance

Important Note on Wear Components

Some components are subject to natural wear over time. These components are covered only in the event of a defect in materials or workmanship, not for gradual performance decline due to use.

Labor
Labor is not included unless pre-approved in writing

How to Make a Claim
To submit a warranty claim, contact us with:

Proof of purchase
Photos or video of the issue
A brief description of the problem

We’ll review and get you the parts you need as quickly as possible.

Additional Terms
Warranty applies to the original purchaser
Hardsider reserves the right to determine whether a part will be repaired or replaced.